Privacy Policy

**Effective Date:** January 1, 2025

Welcome to AI Therapist (“we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information (“Personal Information”) when you use our website or any related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Definitions

- “Personal Information”: Any information that can be used to identify you directly or indirectly (e.g., name, email address, IP address, usage data).
- “Processing”: Any operation performed on Personal Information, whether automated or not (e.g., collection, recording, storage, disclosure, retrieval, or destruction).
- “User,” “you,” or “your”: Any individual who visits or uses our Services.

2. Information We Collect

We collect several types of information for various purposes, including to provide and improve our Services for you.

2.1 Information You Provide to Us

Account Information: When you sign up or register for an account, we may ask for certain Personal Information such as your name, email address, and password.
Communication Data: If you contact us via email, contact forms, or other means, we may store the content of your message and our response.
User Content: If our Services include chat interactions with AI or other forms of therapy-like sessions, we may collect the content of those interactions. This content could include sensitive data if you choose to share it.

2.2 Information We Collect Automatically

Usage Data: We may automatically collect information about how you access and use our Services, such as your IP address, browser type, pages visited, time spent on pages, clicks, and referring/exit pages.
Device Data: We may collect information about the device you use to access our Services, such as hardware model, operating system, and unique device identifiers.
Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your interaction with our Services. (See Section 4 below for more details.)

3. How We Use Your Information

We use the information we collect for a variety of purposes, including:

Service Provision: To provide, maintain, and improve our Services, including AI-based interactions and therapy-like sessions.
Account Management: To create and manage user accounts, authenticate users, and provide customer support.
Analytics and Improvements: To analyze usage and trends, monitor and evaluate the effectiveness of our Services, and develop new features.
Communication: To respond to your inquiries, inform you of updates or changes to our Services, and provide customer support.
Legal and Security: To enforce our Terms of Service, protect our rights and property, ensure the integrity of our Services, comply with legal obligations, and resolve disputes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings to improve your experience.
Authenticate users to secure user accounts.
Analyze traffic and usage to better understand how users interact with our Services.
Offer targeted content or ads based on your browsing activities (if applicable).

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your use of certain features or functions on our Services.

5. Sharing and Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. However, we may share your Personal Information under the following circumstances:

Service Providers: We may employ third-party companies and individuals (e.g., analytics providers, hosting providers) to facilitate or provide services on our behalf. They have access to your Personal Information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
Business Transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your Personal Information may be transferred as part of that transaction.
Legal Requirements: We may disclose your Personal Information if required by law, subpoena, or court order, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.
Protection of Rights: We may disclose Personal Information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the safety of any person, or violations of our Terms of Service.

6. Data Retention

We retain your Personal Information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once our legitimate need to retain your Personal Information ends, we will either delete, anonymize, or securely store your Personal Information until deletion or anonymization is possible.

7. Data Security

We use commercially reasonable measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your Personal Information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your Personal Information to the relevant hosting region and the processing of your Personal Information in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or older if required by local law). We do not knowingly collect or solicit Personal Information from anyone under the applicable age. If you believe that we might have collected Personal Information from a child in violation of applicable law, please contact us at our support pageso we can take appropriate measures to delete such data.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your Personal Information, among other rights. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, please contact us at our support page. We may request specific information from you to confirm your identity and process your request.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of every website you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this policy. Your continued use of the Services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through support:
Email: our support page